Rooster Terms and Conditions

These Terms and Conditions govern your use of Rooster Casino, accessible at rooster.bet. By creating an account with us, you agree to be bound by the terms set out below. Rooster Casino is operated by Novatrix SRL, registration number 3-102-893958, registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We hold licence No. ALSI-202508056-FI2 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005, supervised by Anjouan Licensing Services Inc. These Terms are effective as of 23.02.2026, and our Bonus Policy was last updated on 15.12.2023. The English version of these Terms prevails over any translation.

Eligibility and Account Rules

Access to Rooster Casino is restricted to players who are at least 18 years of age or the legal age of majority in their jurisdiction, whichever is higher. We permit only one account per player; opening multiple accounts leads to termination of your accounts and suspension of all pending payouts. If we detect an overlap of IP addresses between two or more accounts, we reserve the right to confiscate funds and suspend access, and such decisions are final and not subject to appeal. At Rooster, we require that our platform be used strictly for personal, non-commercial purposes.

We do not permit the use of VPNs or similar tools to mask your location, and by registering with us you confirm that you are not using a VPN. Our Rooster Casino licence is not valid in Australia, Comoros, France, the Netherlands, Spain, the United Kingdom, the United States, or in FATF-blacklisted or sanctioned jurisdictions. We additionally restrict access from a long list of countries including Austria, Belarus, Belgium, Brazil, Bulgaria, Cyprus, Estonia, Georgia, Germany, Greece, India, Iran, Iraq, Japan, Latvia, Lithuania, Malta, Myanmar, North Korea, Poland, Portugal, Romania, Russia, El Salvador, Switzerland, and Ukraine, among others listed in our full restricted-countries policy.

Target Markets

Our casino currently focuses on players in Canada, New Zealand, Norway, Italy, and Arabic-speaking markets, reflected in our localized versions and account currencies such as CAD, NZD, NOK, and JPY. Here at Rooster Casino, we offer our site in English, English CA, English AU, English NZ, Norsk, Italiano, Francais CA, and Arabic.

Deposits and Withdrawals

We require a minimum deposit of EUR 20 or the equivalent across every payment method we support, including Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Paysafecard, Neosurf, Postepay, MiFinity, and selected cryptocurrencies such as Ethereum, Tether, Dogecoin, Litecoin, and Bitcoin Cash. All deposits processed through our systems are instant and free of charge. We do not accept third-party payments under any circumstances, and a deposit equivalent to EUR 20 must be made before any withdrawal request can be submitted, even where a crypto method would otherwise allow a smaller amount.

Our minimum withdrawal threshold is EUR 20 or USD 20, with equivalents such as NOK 200, CAD/NZD/AUD 30, JPY 2,800, and ZAR 350, depending on the method selected. Withdrawals via Visa and Mastercard typically take 1 to 3 banking days, while Apple Pay, Google Pay, Paysafecard, Neosurf, Postepay, MiFinity, and all cryptocurrencies are processed instantly by us. Bank transfers require a minimum of USD 500 and take 3 to 5 banking days.

We apply withdrawal limits of EUR 5,000 per week (counted from your last successful cashout) and EUR 20,000 per month, reset on the first day of each month, with equivalents in USD, CAD, AUD, NZD, NOK, and ZAR. We may make exceptions for our most active players. If the total amount wagered since your last deposit is below three times that deposit, we may charge applicable deposit and withdrawal processing fees.

Verification and Account Security

We may require identity verification before processing any payout. Our team may request documents such as passport details, identity cards, proof of residence, and source-of-funds statements in Latin or Cyrillic script; otherwise, we may require video verification showing you presenting your documents. If we cannot reach you by e-mail or phone within two weeks of your withdrawal request, we may lock your account for failing to complete KYC. We may forfeit winnings, whether from bonuses or real-money play, if complete KYC information is not provided within 40 days of our request. Refusal to supply documents, or discrepancies between your documents and account data, allow us to close your account and confiscate your funds.

Accounts that remain dormant for 12 consecutive months will be charged a monthly administrative fee of at least EUR 25 by us, as long as the balance remains positive.

Bonuses and Promotions

Our Rooster welcome package offers up to EUR 5,000 plus 300 free spins across four deposits, with a minimum deposit of EUR 20 or USD 30 at each step and a wagering requirement of 40x. We apply a general bonus duration of 7 days, and only one bonus may be active at a time; deposit bonuses do not stack with one another. While wagering a bonus, our maximum bet limits apply: EUR 5, USD 5, CAD/AUD/NZD 7.5, NOK 50, or ZAR 100, including doubling after a completed round and purchased bonus rounds. Breaching this limit results in forfeiture of all bonus winnings. We always require that real money be wagered before bonus funds.

At Rooster Casino, we automatically cancel a bonus once the linked balance falls to EUR 0.05 or less. Requesting a withdrawal before wagering is complete voids the bonus and any related winnings, and cancelling a deposit bonus also cancels its associated free spins. Our wagering contributions are: slots 100%, baccarat, blackjack, and hi-lo 5% (except with a live dealer), video poker 5%, and roulette and poker 5% (except with a live dealer). For deposit match offers of 300% and above, we cap the maximum withdrawable amount at 10x the deposit, and no-deposit bonuses and free spins are capped at EUR 50 withdrawable.

We exclude all bonuses for players from Israel, Spain, Sweden, the United Kingdom, and the United States, and no-deposit bonuses and free spins are unavailable in a further extensive list of countries detailed in our Bonus Policy. Our Tuesday Reload offers 25% up to EUR 100 plus 30 free spins, while our Friday Reload provides 50% up to EUR 200 plus 50 free spins, with regional free-spin games. We also run a Lucky Spin, Lucky Box, Bonus Shop, and a referral programme paying EUR 100 once your referred player registers, deposits, and wagers once.

VIP and Loyalty Programs

Our Loyalty Program includes a journey map with 20% daily and 10% weekly cashback. Cashback and cash rewards are treated as bonuses by us and carry a 10x wagering requirement with a maximum win capped at 10x the bonus amount, a cap that persists even after wagering is met. Our VIP Club operates strictly by invitation; our VIP managers select candidates based on loyalty, activity level, and overall contribution. We do not publish tiers or thresholds, but benefits include a personal VIP account manager, elevated cashback, faster cashouts, heightened limits, and exclusive VIP tournaments and promotions.

Games and Fair Play

We offer a broad range of games including slots, table games, live dealer games, a Jackpot lobby, and our own in-house House Specials such as Baccarat, Crash, Mines, Soccer, Hi-Lo, Keno, Dice, Limbo, Wheel, and Plinko. Our live casino features studios including Pragmatic Play Live, Creedroomz, ICONIC21, Winfinity, Imaginelive, OneTouch, Live Vegas, JackTop, BetGames, Absolute Live Gaming, Luckystreak, and Plati+. We work with 173 game studios in total, and Rooster is our own in-house studio featuring 10 titles.

Customer Support

We provide 24/7 live chat support staffed exclusively by human agents, alongside e-mail support and a FAQ section. You can reach our team at [email protected] at any time. Whether you search for Rooster Casino, Rooster Bet Casino, or need help with Rooster Bet Casino login, our support staff are available around the clock to assist you.

Limitation of Liability and Amendments

We reserve the right to amend these Terms and Conditions at any time, and continued use of our services after any change constitutes your acceptance of the updated Terms. We are not liable for losses arising from circumstances beyond our reasonable control, including technical failures, third-party payment issues, or regulatory changes. We strongly encourage you to review our Terms periodically, as the version published on rooster.bet is always the most current and authoritative.